Patterns
Jetson groups similar issues together so you can see the bigger picture. Instead of 50 individual bug reports, you might see 3 patterns affecting many customers. ## How patterns work Jetson understands what conversations are really about, not just keywords: - "Login isn't working" and "Can't sign in to my account" get grouped together - "The button is broken" and "Clicking submit does nothing" are recognized as related ## Viewing patterns Navigate to your mailbox and click **Patterns** to see the visual map: - Each bubble represents a group of related issues - Bubble size = number of customer reports - Bubble color = category (red for bugs, blue for features) - Hover to see the label and count Jetson generates specific labels like "Login Flow Errors" or "Dashboard Loading Issues" instead of generic names. ## Using patterns effectively ### Identify systemic issues A large pattern might reveal a fundamental problem: - 15 reports about "checkout errors" = payment system needs attention - 8 reports about "slow loading" = performance issue ### Prioritize by impact The patterns view shows which issues affect the most customers: - Large patterns = many customers impacted - Multiple patterns in the same area = systemic problem ### Track resolution When you resolve issues in a pattern: - Individual items get marked as resolved - Pattern size decreases - Empty patterns disappear ## Duplicate detection When a new conversation matches an existing issue, Jetson doesn't create a duplicate. Instead, the customer count on the existing item increases.
