Settings and Preferences
Customize Jetson to match your workflow. Here's a complete guide to all available settings. ## Account settings ### Profile - **Email address** - Your login email - **Display name** - How you appear to teammates - **Avatar** - Your profile picture Access via **Settings** > **Account**. ### Theme Toggle between light and dark mode: 1. Click the theme toggle in the sidebar 2. Your preference is saved automatically ## Product settings Each product (HelpScout mailbox) has its own settings. ### Basic info - **Product name** - Display name in Jetson - **Description** - What your product does - **Core goal** - Primary use case ### Priority definitions Define what High, Medium, and Low priority mean: **Example definitions:** - **High**: Security vulnerabilities, data loss, payment failures, system outages - **Medium**: Features broken for some users, significant performance issues - **Low**: Minor UI issues, cosmetic bugs, edge cases These definitions guide AI classification. ### Custom work ticket instructions Add up to 1000 characters of custom instructions for how Jetson generates bug reports and feature requests: **Examples:** - "Always include steps to reproduce for bug reports" - "Format acceptance criteria as checkboxes" - "Include the affected user segment" - "Add severity tags based on customer tier" ## Team settings ### Members View and manage team members: - See who has access - View their role (Admin/Member) - Remove members if needed ### Pending requests When someone connects with matching mailboxes: 1. They appear as pending 2. Approve or deny their access 3. Approved members join your organization ### Invites Invite teammates by email: 1. Go to **Settings** > **Team** 2. Click **Invite Member** 3. Enter their email 4. They receive an invitation link Pending invites can be cancelled before acceptance. ## Integration settings ### HelpScout - **Connection status** - Connected/Disconnected - **Webhook status** - Active/Inactive See [HelpScout Integration](./06-helpscout-integration.md) for details. ### GitHub - **Installation status** - Connected/Disconnected - **Linked repository** - Which repo to create issues in See [GitHub Integration](./07-github-integration.md) for details. ## Billing settings ### Current plan Jetson is $99/month with: - Unlimited conversations - Unlimited team members - All features included ### Manage subscription Click **Manage Billing** to: - Update payment method - View invoices - Cancel subscription This opens the Stripe billing portal. ## Settings hierarchy Settings apply at different levels: ``` Organization ├── Billing ├── Team members └── Products (one per mailbox) ├── Basic info ├── Priority definitions ├── Custom instructions └── GitHub repository User (personal) ├── Email/profile └── Theme preference ``` Organization settings affect all team members. Personal settings affect only you.
