Data Security
## How we protect your data - All data is encrypted in transit (TLS) and at rest - We use industry-standard cloud infrastructure - Access is restricted to authorized team members only ## What data we store - Your HelpScout conversations (for analysis) - Classification results and work items - Team member accounts and preferences ## What we don't store - HelpScout credentials (we use OAuth tokens) - Payment information (handled by Stripe) ## Data retention - Active accounts: Data retained indefinitely - Canceled accounts: Data deleted after 30 days ## Deleting your data Contact [support@jet.sn](mailto:support@jet.sn) to request complete data deletion.
